Only a day after my bad hybrid experience, Toyota of Sunnyvale’s service department provided more excellent news.   From 9am on Monday morning until 5:20pm on Wednesday Toyota managed to discover “…cannot reproduce the problem.”   When I dropped the car off I told them to just get in and slam the door, the roof will rattle.  At 5:30 there was no Service Manager, General Manager, Sales Manager or Service Director available to talk to.  They claim that everyone had gone home.   So, tomorrow morning I have to head down there and find out from the Service Manager why over a two month period and 9 days of not having my car; the end result is my car being worse that when it first went in!